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How To Access Benefits Through Real Campus

We all know college is a stressful time! Between meeting deadlines, studying for exams, attending classes and making time for friends, we often lose sight of what’s most important: our Health. Real Campus is a Student Assistance Program designed to walk alongside you during your academic journey and to support you in reaching your full potential while paying attention to your physical and mental health.

Are you looking to access Real Campus services but now sure how? We got you! There’s so much to choose from with Real Campus so we wrote this blog to break down the services offered and help you make a decision about what you need.

LOOKING FOR QUICK ACCESS TO THERAPY?

Look no further! You can access On-Demand Therapy and speak to a therapist for 25 minutes through video, phone, or chat anytime between 8AM and 8PM. Basically like a virtual walk-in counselling clinic!. It’s free and completely confidential.

Here’s how

  • Visit www.realcampus.ca/maple
  • Scroll down, follow the simple steps to create an account
  • Upon creating an account, log in, select your presenting issue and be connected with a therapist within minutes!

LOOKING FOR LONGER THERAPY SESSIONS WITH THE SAME THERAPIST?

We get it, sometimes 25 minutes isn’t long enough and you may want consistency with who you’re seeing. Ongoing Therapy can offer you 50-minute sessions with a therapist. And get this: you’ll be able to manage your own session bookings online!

Here’s how:

  • Visit www.realcampus.ca/contact
  • Fill out the form, let us know you’re looking for ongoing therapy, and briefly describe your challenges so we can match you with the right therapist.
  • Submit the form and we will confirm your eligibility. You can expect to hear back from us within 24 hours with your next steps!
  • After we’ve booked your first session, you will receive a welcome email inviting you to activate your online account and fill out a digital intake form and a second email confirming your appointment details.

LOOKING FOR BROADER SUPPORT SERVICES?

Maybe therapy isn’t what you’re looking for and you feel like you may be needing a different type of support. We can help you get financial, legal, academic, and nutritional support.

Here’s how:

  • Visit www.realcampus.ca/contact
  • Fill out the form and let us know what type of support you are looking for. If you’re not sure, briefly describe your challenges so we can help you find the right support.
  • Submit the form and we will confirm your eligibility. You can expect to hear back from us within 24 hours with your next steps!

LOOKING FOR MEDICAL ADVICE?

Walk-in clinics can be a pain, and we hear you! As an eligible Real Campus student, you have access to a 24/7 virtual walk-in clinic where you can speak to a licensed physician over video, for free! Get prescriptions, diagnoses, and medical advice all through your phone.

Here’s how:

  • Visit www.realcampus.ca/maple
  • Scroll down, follow the simple steps to create an account
  • After creating an account, log in, select your symptoms, and be connected to a doctor within minutes.

STILL CONFUSED? NOT EXACTLY SURE WHAT YOU’RE LOOKING FOR?

We’re here to help! You can speak directly to a Care Coordinator who will he happy to help you navigate the program and the different services offered.

  • Call us at 1-877-390-REAL (7325) between 8am and 8pm EST. After-hour calls will be redirected to Good2Talk, a post-secondary student helpline.
  • Visit realcampus.ca and use the live chat in the bottom corner.
  • Email us at hello@realcampus.ca

WANT IT ALL?

You can get access to all Real Campus services at the same time! For example, you can be seeing an ongoing therapist in person AND using the on-demand service!

Are you sick of reading yet? We’ll stop here. But seriously, reach out to us if you need anything! We are here to support you!

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